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Professional Experience

VP, Chief of Staff, Enterprise Process & Technology (EPAT)

• Work directly with CTO and his direct reports in the operations of the bank’s Information Technology division (Annual Budget of $160M) 
  
• Support CTO’s efforts to achieve key strategic initiatives and improve transparency of IT operations across the company 
  
• Assist in strategic planning, aligning IT with business strategies
  
• Compile and track performance of senior manager incentive plan milestones and metrics
  
• Coordinate quarterly reporting of financials, milestones and metrics performance
  
• Create milestone and metric dashboards using Microsoft SharePoint
  
• Support cost cutting, right-sizing and workforce management initiatives 
  
• Oversee projects at the direction of the CTO
  

GMAC Residential – ditech.com, Costa Mesa, California
Mortgage Lender
2003 - 2006
IT Support Manager

• Responsible for IT management reporting and metrics
  
• Managed Sarbanes-Oxley control verification process and reporting requirements
  
• Responsible for integration of Ditech tools and processes with the GMAC Residential enterprise 
  
• Modified the Ditech project tracking system and process, implementing workflow and reporting capabilities
  
• Led Organizational Development initiatives resulting in improved performance, process and relationships  
  
• Implemented Microsoft SharePoint services allowing for the sharing of information across the organization, resulting in improved communication and collaboration
  
• Developed an IT transition plan addressing communication, organizational health and stability, process improvement, IT metrics, monitoring and control, success criteria and measurements
  
• Reviewed projects and mentored project managers
  

Downey Savings and Loan Association, Newport Beach, California
Financial Institution
2002 - 2003
Project Manager - Consultant

• Implemented Microsoft’s Enterprise Project Management system (Project Server) across the Information Technology organization
  
• Developed management dashboards with relevant project metrics including time, cost and budget
  
• Reviewed projects and mentored project managers
  

Horizon 3, Inc., Campbell, California
Software Development and Systems Integration
2001 - 2002
Chief Operating Officer

• Responsible for the business operations of the company, including the management and oversight of project management, accounting and human resources
  
• Developed and implemented operational plans, resource management and planning efforts
  
• Established and enforced policies and procedures and performance measurement metrics
  
• Created and administrated contracts and statements of work for clients, contractors and vendors
  
• Managed day-to-day operations and staffing levels
  

Full Moon Interactive, Inc., Campbell, California
Full service e-business builder (formerly DeVries Data Systems)
1999 - 2001
Director of Project Management

• Guided integration initiatives for acquired companies in the Northern California region
  
• Implemented project management infrastructure including a Project Management Office (PMO) and Web-based project management methodology and tools
  
• Managed a portfolio of e-business development projects
  

Ameriquest Mortgage Company, Orange, California
Leading specialty mortgage lender
1996 - 1999
Application & Development Unit Manager

• Directed a team of 8 programmers in the development and support of business applications
  
• Managed Ameriquest’s core business application in a 24x7-operating environment
  
• Management responsibilities included operating and project budgets, technology and business solution proposals for an annual $3M department operational budget
  
• Developed and maintained business continuity planning for core business operating systems
  

CCH Incorporated, Torrance, California
Professional tax software system developer and publisher
1991 - 1996
Tax Analyst

• Developed and maintained 5 software products, using a proprietary 4GL tool kit
  
• Researched and analyzed tax law, regulations and compliance issues
  

Harb, Levy & Weiland, San Francisco, California
Certified Public Accountants
1990 - 1991
Staff Accountant

• Performed compliance work for individuals, corporations, partnerships and trusts
  
• Performed review and audit functions as well as compiling financial statements
  

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Education & Certification